The IT Infrastructure Library originated as a collection of books each covering a specific practice within IT Service Management. ITIL Security Management is based on the code of practice for information security management also known as ISO/IEC 17799. The ITIL Frameword shares best practises that can be customized for individual organistaion by IT practicioners and consultants.
Business Continuity Management describes the responsibilities and opportunities available to the business manager to improve what is, in most organizations one of the key contributing services to business efficiency and effectiveness. Nolan work, Managing the Data Resource Function which may be the earliest known systematic English-language treatment of the topic of large scale IT management (as opposed to technological implementation). IT Service Management Gta Commonly the business continuity life cycle is as a foundation building block to help assure that the organization s IT service continuity management process is successful.
Incidents initiate a chain of processes: Incident Management, Problem Management, Change Management, Release Management and Configuration Management (see following sections for details). BIA points out the critical business processes ad the potential damage which can result from a service disruption.
A business continuity strategy is produced from the results determining which risk reduction measures are necessary and which recovery option supports the organization s needs.
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