ITIL Framework

ITIL is, as the OGC states, a set of best practices. The ITIL-process Security Management describes the structured fitting of information security in the management organization. The Infrastructure Management processes describe those processes within ITIL that directly relate to the ICT equipment and software that is involved in providing ICT services to customers.

PRINCE2 lays down the method by which certain project issues should be escalated to the project board. Incident Control: life cycle management of all Service Requests ITIL Framework Providing information to the organization is a vital element.

It incorporates IT Service Management within its Control Objectives for Support and Delivery. All in all, taking any reasonable precautions, computer attacks are unlikely.

The relationship between a cause and an effect is a double relation: an effect is a result of a cause, and the cause is the root of an effect.