Wednesday, August 27, 2008

ITIL Methodology

The fundamental purpose of Configuration Management is to establish and maintain the integrity and control of software and hardware products (e.g. servers, source code, patches, documents, CPU s etc) throughout a project s life cycle. An ITIL Triangle is a diagram that describes the relationship between ITIL, the BS15000 service management standard, and your own in-house procedures. Accusations that many ITIL advocates think ITIL is "a holistic, all-encompassing framework for IT governance" are sometimes heard.

Initially developed only for the need of IT projects, the latest version, PRINCE2, is designed for all types of management projects. Many organistaions are now planning To Implement Service Management. ITIL Methodology ITIL's best practices fall into seven groups: service support, service delivery, infrastructure management, planning to implement service management, application management, business perspective and security management.

Serviceability: The ability for an external supplier to maintain the availability of component or function under a third party contract. One way to warrant that the IT service continuity management (ITSCM) process is both efficient and effective is to assign an IT service continuity (ITSC) manager.

Over the last three years more than 400 seizures of counterfeit Cisco network hardware and labels with an estimated retail value of more than $76 million have been seized.

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