Although the ITIL covers a number of areas, its main focus is on IT Service Management. ITIL certifications are managed by the ITIL Certification Management Board (ICMB) which is composed of the OGC, IT Service Management Forum (itSMF) International and two examinations institutes: EXIN (based in the Netherlands) and ISEB (based in the UK). The ITIL discipline - Planning To Implement Service Management attempts to provide practitioners with a framework for the alignment of business needs and IT provision requirements.
Configuration management - Configuration management helps to define the core infrastructure. By following this best practice, organizations can have a level of confidence in their recovery plans. Metodologia De ITIL Each ITSM process relates to ITSCM.
An operating system image can also contains specific applications. Primarily, the alternatives provide a focus on compliance and measurement and therefore are more aligned with corporate governance than with IT service management per se.
One way ITSC managers can make sure that ITSCM is effective is through continued communication with the other IT service management (ITSM) processes.
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