IT Service Continuity Management Framework

ITIL is often considered alongside other best practice frameworks such as the Information Services Procurement Library (ISPL), the Application Services Library (ASL), Dynamic Systems Development Method (DSDM), the Capability Maturity Model (CMM/CMMI), and is often linked with IT governance through Control Objectives for Information and related Technology (COBIT). Many ITIL-certified consultants and trainers have set up business for themsleves to assist companies to implement these best practices. ITIL, otherwise known as IT Infrastructure Library,is a concept that has revolutionized IT departments around the world.

Prince2 describes procedures to coordinate people and activities in a project, how to design and supervise the project, and what to do if the project has to be adjusted if it doesn�t develop as planned. There is always risk associated with any work and this must be analysed. IT Service Continuity Management Framework By performing each of these activities, organizations can be sure that they have successfully completed the third stage of the business continuity life cycle.

IT Service Management ITIL Que Es ITIL ITIL V3 ITSMF

There are three levels of ITIL certification, and these are Foundation, Practitioner, and Service Manager. This chain of processes is tracked using the Configuration Management Database (CMDB), which records each process, and creates output documents for traceability (Quality Management).

The process is concerned with designing, implementing, measuring, and managing IT services to ensure that requirements for availability are consistently met.